Post by gordo on Oct 18, 2022 22:02:26 GMT
A Member of the Scottish Parliament (MSP) has condemned DWP outright, after she had a PIP telephone "Assessment" on behalf of a relative.
Unfortunately for the DWP, and most especially for the "Assessor" on the other end of the line, the person most likely had little idea they were dealing with an elected Parliamentarian, (MSP for Banff & Buchan, Karen Adam) and an SNP one at that!
And if they did know, clearly couldn't care in the slightest, such was this person's manner.
Well that person is going to bitterly regret their indifference and downright insulting way of dealing with others.
So, we can take it, this one "Assessor" at least who does this stuff for DWP, must have been like this in other cases.
It must be noted, not all DWP staffers act like this one did, but we all know a lot of them, sadly, can be like this.
Both STV News, and The NATIONAL newspaper is running with this story.
Comments in The NATIONAL relate similar experiences.
However I don't see it anywhere yet on BBC which in Scotland, has been rather pro tory these days, nor can I find it so far, online anyway, in The (Glasgow) Herald. They might get round to it eventually, but had this been a Labour MSP, we think those last 2 Media outlets would've had it up long before now.
from STV News........................
news.stv.tv/scotland/msp-brands-dwp-staff-unprofessional-and-dangerous-after-phone-call-for-family-members-pip-assessment
...............................................................
from The NATIONAL (Scotland)
www.thenational.scot/news/23058522.disturbing-benefits-phone-call-dwp-leaves-msp-feeling-sick/
Unfortunately for the DWP, and most especially for the "Assessor" on the other end of the line, the person most likely had little idea they were dealing with an elected Parliamentarian, (MSP for Banff & Buchan, Karen Adam) and an SNP one at that!
And if they did know, clearly couldn't care in the slightest, such was this person's manner.
Well that person is going to bitterly regret their indifference and downright insulting way of dealing with others.
So, we can take it, this one "Assessor" at least who does this stuff for DWP, must have been like this in other cases.
It must be noted, not all DWP staffers act like this one did, but we all know a lot of them, sadly, can be like this.
Both STV News, and The NATIONAL newspaper is running with this story.
Comments in The NATIONAL relate similar experiences.
However I don't see it anywhere yet on BBC which in Scotland, has been rather pro tory these days, nor can I find it so far, online anyway, in The (Glasgow) Herald. They might get round to it eventually, but had this been a Labour MSP, we think those last 2 Media outlets would've had it up long before now.
from STV News........................
news.stv.tv/scotland/msp-brands-dwp-staff-unprofessional-and-dangerous-after-phone-call-for-family-members-pip-assessment
...............................................................
from The NATIONAL (Scotland)
www.thenational.scot/news/23058522.disturbing-benefits-phone-call-dwp-leaves-msp-feeling-sick/